Reference

rajaalam Legal Rules For Your Account

rajaalam Legal explains the rules that apply when you open, use, or close an account from Indonesia.

Account termsPrivacy choicesLocal accessContact route
rajaalam rajaalam Legal Rules For Your Account
CONTACT THE POLICY TEAM

Three Ways To Resolve Legal Questions

A clear contact path helps you resolve a Legal question before it affects account access or a wallet record.

Account contact Use the support contact inside your account for questions about Legal wording, phone verification, access status, or a request to correct details connected with your profile.
Wallet evidence When your question concerns DANA, OVO, GoPay or QRIS, send the payment receipt reference and date through the account support route so the status can be checked.
Policy request Ask for clarification or a policy change review through support, naming the relevant Legal section and the action you want us to take on your account.
DATA HANDLING DETAILS

How We Apply Legal Safeguards

Legal handling is practical: we connect account records to the details you provide, restrict account actions through sign-in controls, and retain records according to the applicable policy wording.

Collected details

We use account details, phone verification records and payment references for the purposes stated in our Legal terms, including access checks, support handling and transaction matching.

Cookie choices

Cookies can support sign-in continuity and page operation. Our Legal wording explains their role, while your browser settings provide a way to manage or remove them.

Account security

Keep your sign-in details private and contact support if access looks unusual. We use the account path and verification details to help assess ownership before changes.

Record retention

We retain account, support and payment records for the periods described in the applicable Legal terms, then handle deletion or anonymisation according to that wording.

Correction requests

You can ask us to correct inaccurate account details by contacting support from the profile route. Include the affected field and enough context to identify your account.

Policy contact

For privacy, access or retention questions, name the relevant Legal clause in your support request. We will use the account contact path to respond to the request.

Common Legal Questions About rajaalam

These Legal answers cover the questions you may have before opening an account or requesting help with an existing one. We keep the wording tied to the actual account path, local payment references and privacy steps, while access remains dependent on local law.

It covers account access, phone verification, privacy, cookies, security, record retention, payment references and how to contact us about correcting or changing your account details.

Access depends on local law. Check the current Legal terms for your location before opening an account, and use the support contact inside the account area if eligibility is unclear.

Phone verification helps connect account access with the details you submit. It may be used when we assess ownership, respond to an account request, or address unusual access activity.

DANA and QRIS references may be used to match a wallet request or receipt with your account record. The Legal terms explain handling purposes; payment access remains subject to local law.

Yes. Contact us through the support route shown in your account, identify the record or field involved, and provide enough detail for us to verify the request.

Cookies may help with sign-in continuity and page operation. The Legal wording explains their purpose, while your browser controls let you remove or restrict them.

Send a request through the account support contact and mention retention or deletion specifically. We assess it against the current Legal terms and any applicable local requirements.