Reference

Privacy Policy for rajaalam accounts

Our Privacy Policy explains what rajaalam collects when you open an account, sign in from mobile, browse Auto Roulette or use DANA and QRIS at the cashier.

Account dataWallet recordsMobile device controlsCookie choices
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rajaalam Privacy Policy for rajaalam accounts
CONTACT ROUTE

Get policy help through account support

A clear support path helps when you want to ask what data we hold or why a wallet status appears on your account.

Account access Ask us about phone verification, a sign-in record or device access. Include the account detail needed to locate your request, but do not send a password or complete wallet secret.
Wallet record For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the receipt reference and date. We can check the matching account record without requesting your wallet PIN.
Data request Request a copy, correction or removal review through our support path. We may ask you to confirm account ownership before discussing personal data linked to the request.
CONTROL ROOM

Six controls for your personal data

We keep this policy practical by linking each control to something you can recognise: a login, a wallet receipt, a cookie choice or a request sent to support.

Data collected

We may handle account details, phone verification results, sign-in activity, device signals and payment references. A request involving Auto Roulette or Mega Fishing can also create an activity record.

Cookie choices

Cookies and similar device markers can remember a session or help us detect unusual sign-in behaviour. You can adjust browser settings, though some account steps may then need to be repeated.

Account security

Phone verification before account access helps connect a session to the correct account. Never share your password, wallet PIN or one-time code when asking us about Privacy Policy.

Payment handling

DANA, OVO, GoPay and QRIS references help us match a cashier request with its receipt. Bank transfer and virtual account records support status checks without exposing your wallet credentials.

Retention timing

We keep records only for the period needed for account operation, security, support, dispute handling and legal duties. When a record is no longer needed, we remove or separate it where possible.

Changes and contact

You can ask for access, correction or deletion of eligible personal data through support. We may verify ownership first, then explain the result and any restriction required by local law.

Privacy Policy questions Indonesia asks

These answers focus on the account, payment and device questions we expect you to have before opening access. If your situation is different, contact support with the relevant account step or receipt reference so we can respond to the specific record.

It covers personal data connected with account creation, phone verification, sign-in, device use, cookies, game activity, payment references and support requests, including records linked to DANA, OVO, GoPay and QRIS.

Phone verification helps connect account access to the correct person and supports sign-in security. We may retain the verification result and related access record for security, support and legal record keeping.

Yes. The policy covers payment references and status records for QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity. We do not need your wallet PIN to check a receipt.

We may handle browser, device and session signals connected with login and account security. These details help identify unusual access when you move from a mobile sign-in to the lobby.

Contact support and state whether you want access, correction or deletion. Include the relevant account step, such as phone verification or a payment receipt, and we may confirm account ownership first.

We retain records for the period needed for account operation, security, support, disputes and legal duties. When the purpose ends, we remove or separate the data where applicable.

Yes. Access and eligibility depends on local law. We apply the policy to Indonesian account activity where local law permits, and support can explain a request-specific restriction.

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